{"id":84554,"date":"2025-06-21T15:24:21","date_gmt":"2025-06-21T13:24:21","guid":{"rendered":"https:\/\/officebooking.com\/?post_type=ht_kb&#038;p=84554"},"modified":"2025-06-21T15:24:21","modified_gmt":"2025-06-21T13:24:21","slug":"how-to-use-the-action-required-page","status":"publish","type":"ht_kb","link":"https:\/\/officebooking.com\/en\/kb-article\/how-to-use-the-action-required-page\/","title":{"rendered":"How to Use the Action Required Page"},"content":{"rendered":"<p><strong>Overview:<\/strong><br \/>\nThe Action Required page helps admins identify and resolve booking issues caused by conflicts between Officebooking and an external calendar system (like Outlook or Google).<\/p>\n<p>Common conflict types include:<\/p>\n<ul>\n<li>A booking created in Officebooking conflicts with an existing reservation in Outlook.<\/li>\n<li>A cancellation initiated in Officebooking fails to remove the corresponding Outlook event.<\/li>\n<\/ul>\n<p data-start=\"2267\" data-end=\"2325\"><strong data-start=\"2267\" data-end=\"2288\">Where to find it:<\/strong><br data-start=\"2288\" data-end=\"2291\" \/>Go to <strong data-start=\"2297\" data-end=\"2324\">Admin &gt; Reservations &gt; Action required<\/strong><\/p>\n<p data-start=\"2267\" data-end=\"2325\"><img decoding=\"async\" class=\"alignnone size-full wp-image-84566\" src=\"https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-scaled.png\" alt=\"\" width=\"2560\" height=\"918\" srcset=\"https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-50x18.png 50w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-200x72.png 200w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-300x108.png 300w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-400x143.png 400w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-600x215.png 600w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-768x275.png 768w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-800x287.png 800w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-1024x367.png 1024w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-1200x430.png 1200w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-1536x551.png 1536w, https:\/\/officebooking.com\/wp-content\/uploads\/2025\/06\/HowToUseConflictsPage-scaled.png 2560w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><strong>What you can do there:<\/strong><\/p>\n<ul>\n<li>Review the list of conflicted reservations<\/li>\n<li>Manually cancel or resolve the conflicts<\/li>\n<li>Understand why certain reservations failed<\/li>\n<\/ul>\n<blockquote data-start=\"2488\" data-end=\"2550\">\n<p data-start=\"2490\" data-end=\"2550\"><em data-start=\"2490\" data-end=\"2550\">Tip: For more context, use the Company Log or Audit Trail.<\/em><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Overview: The Action Required page helps admins identify and resolve  [&#8230;]<\/p>\n","protected":false},"author":29,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[391,392,297],"ht-kb-tag":[],"class_list":["post-84554","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-integrations-managing-officebooking","ht_kb_category-trouble-shooting","ht_kb_category-managing-officebooking"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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