{"id":64086,"date":"2021-01-18T10:53:25","date_gmt":"2021-01-18T09:53:25","guid":{"rendered":"https:\/\/officebooking.com\/nl\/?p=64086"},"modified":"2023-05-08T09:17:04","modified_gmt":"2023-05-08T07:17:04","slug":"customer-success-teamlead","status":"publish","type":"post","link":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/","title":{"rendered":"Customer Success Team Lead"},"content":{"rendered":"

Officebooking is een Self Service Platform waarmee onze opdrachtgevers op een gebruikersvriendelijke en innovatieve wijze de benutting en bezetting van hun bedrijfsmiddelen kunnen beheren. Via ons platform geven we eindgebruikers een breed pakket aan mogelijkheden om bijvoorbeeld een vrije werkplek, parkeerplek of collega te vinden.<\/p>\n

Onze klanten vari\u00ebren van middelgrote tot grote ondernemingen en organisaties\u00a0 in Europa, UK en Noord Amerika.<\/p>\n

Als Customer Success Team Lead bij Officebooking begeleid je onze klanten door de verschillende fasen van ‘onboarding’: het verzorgen van (online) demo’s , het opstellen van een offerte, het plannen van de onboarding, het inrichten van het platform, het uitrollen richting de eindgebruikers en het verwerken van vragen en bevindingen van de (eind)gebruiker. Voor de opdrachtgever, haar eindgebruikers, maar ook voor het Customer Delivery Team binnen Officebooking ben jij in de eerste periode van lead tot uitrol het eerste aanspreekpunt, zowel op locatie bij de klant als op kantoor in Rotterdam.<\/p>\n

Dat vraagt om een analytische en communicatieve insteek: hoe wordt de nieuwe dienst ge\u00efntroduceerd, welke vragen zijn er vanuit de eindgebruikers gesteld, hoe verloopt de testfase? Je bent onze \u2018linking pin\u2019 en vervult een belangrijke rol in de acceptatie van nieuwe werkwijzen en processen bij de klant.<\/p>\n<\/div>

<\/div><\/div><\/div>
\n
\n

Jouw profiel<\/strong><\/h3>\n<\/div>\n<\/div>\n
\n

Organiseren en communiceren zitten jou in het bloed. Je hebt een hbo\/wo werk- en denkniveau. Je communiceert gemakkelijk, bent zorgvuldig en onderzoekend, niet bang om jouw visie te delen en ook niet bang om om hulp te vragen. Verder gaan we ervan uit dat je de Nederlandse en Engelse taal goed beheerst, zowel in schrijven als spreken. En natuurlijk ook dat je makkelijk omgaat met software-systemen en applicaties. Je hebt enkele jaren werkervaring in een vergelijkbare organisatie en voelt je ge\u00efnspireerd door innovatie op het gebied van technologie en hospitality. Ervaring met CRM en issue managementsystemen zoals Hubspot en Jira is een pr\u00e9.<\/p>\n

Natuurlijk beschik je over uitstekende communicatieve vaardigheden, creativiteit, klantgerichtheid en kwaliteitsgerichtheid. Door helder en overtuigend te communiceren met opdrachtgevers, eindgebruikers en collega’s ben je in staat om mensen te enthousiasmeren en tot veranderingen aan te zetten.<\/p>\n<\/div>\n<\/div>

<\/div><\/div><\/div>
\n
\n

Wat mag je van ons verwachten?<\/strong><\/span><\/h3>\n<\/div>\n<\/div>\n
Officebooking is een snel groeiend \u2018grown-up\u2019 met klanten in Europa, UK en Noord Amerika. We werken wereldwijd intensief samen met technologie- en kennispartners. We zijn een leuk bedrijf met een \u2018lean\u2019 team, we vragen een gezonde inzet van onze medewerkers maar bieden tegelijkertijd veel flexibiliteit en ruimte voor persoonlijke ontwikkeling.<\/div>\n<\/div>
<\/div><\/div><\/div><\/div><\/div>

Nieuwsgierig? <\/strong><\/span><\/h3>\n

Wij ook! Solliciteer via joinourteam@officebooking.com<\/strong> met je cv inclusief een beschrijving van je (technische) ervaring en kennis. We kijken er naar uit om van je te horen!<\/span><\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>

Bekijk meer vacatures hier: Job openings<\/a><\/strong><\/span><\/span><\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":81194,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[174,176],"tags":[],"class_list":["post-64086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-company","category-blog-company-jobs"],"yoast_head":"\nCustomer Success Team Lead - Officebooking - Werkt. Overal.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Success Team Lead - Officebooking - Werkt. Overal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\" \/>\n<meta property=\"og:site_name\" content=\"Officebooking - Werkt. Overal.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Officebooking\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-18T09:53:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-08T07:17:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jantine van der Weerdt\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@officebooking\" \/>\n<meta name=\"twitter:site\" content=\"@officebooking\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jantine van der Weerdt\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\"},\"author\":{\"name\":\"Jantine van der Weerdt\",\"@id\":\"\/#\/schema\/person\/5a965312ad675760d8bc559ad04c4509\"},\"headline\":\"Customer Success Team Lead\",\"datePublished\":\"2021-01-18T09:53:25+00:00\",\"dateModified\":\"2023-05-08T07:17:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\"},\"wordCount\":1752,\"publisher\":{\"@id\":\"\/#organization\"},\"image\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png\",\"articleSection\":[\"Company\",\"Job openings\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\",\"url\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\",\"name\":\"Customer Success Team Lead - Officebooking - Werkt. Overal.\",\"isPartOf\":{\"@id\":\"\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png\",\"datePublished\":\"2021-01-18T09:53:25+00:00\",\"dateModified\":\"2023-05-08T07:17:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage\",\"url\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png\",\"contentUrl\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/officebooking.com\/nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Success Team Lead\"}]},{\"@type\":\"WebSite\",\"@id\":\"\/#website\",\"url\":\"\/\",\"name\":\"Officebooking - Works for you.\",\"description\":\"\",\"publisher\":{\"@id\":\"\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"\/#organization\",\"name\":\"Officebooking\",\"url\":\"\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2020\/07\/Logo-Officebooking-RGB__witte-achtergrond-website-icon.png\",\"contentUrl\":\"https:\/\/officebooking.com\/wp-content\/uploads\/2020\/07\/Logo-Officebooking-RGB__witte-achtergrond-website-icon.png\",\"width\":220,\"height\":54,\"caption\":\"Officebooking\"},\"image\":{\"@id\":\"\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Officebooking\/\",\"https:\/\/x.com\/officebooking\",\"https:\/\/www.linkedin.com\/company\/officebooking-b-v-\/\"]},{\"@type\":\"Person\",\"@id\":\"\/#\/schema\/person\/5a965312ad675760d8bc559ad04c4509\",\"name\":\"Jantine van der Weerdt\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8edab3b735cf49cf0e210069c17c2b314ed9927df9c39e935c140b06379161e4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8edab3b735cf49cf0e210069c17c2b314ed9927df9c39e935c140b06379161e4?s=96&d=mm&r=g\",\"caption\":\"Jantine van der Weerdt\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Success Team Lead - Officebooking - Werkt. Overal.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/","og_locale":"nl_NL","og_type":"article","og_title":"Customer Success Team Lead - Officebooking - Werkt. Overal.","og_url":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/","og_site_name":"Officebooking - Werkt. Overal.","article_publisher":"https:\/\/www.facebook.com\/Officebooking\/","article_published_time":"2021-01-18T09:53:25+00:00","article_modified_time":"2023-05-08T07:17:04+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png","type":"image\/png"}],"author":"Jantine van der Weerdt","twitter_card":"summary_large_image","twitter_creator":"@officebooking","twitter_site":"@officebooking","twitter_misc":{"Geschreven door":"Jantine van der Weerdt","Geschatte leestijd":"4 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#article","isPartOf":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/"},"author":{"name":"Jantine van der Weerdt","@id":"\/#\/schema\/person\/5a965312ad675760d8bc559ad04c4509"},"headline":"Customer Success Team Lead","datePublished":"2021-01-18T09:53:25+00:00","dateModified":"2023-05-08T07:17:04+00:00","mainEntityOfPage":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/"},"wordCount":1752,"publisher":{"@id":"\/#organization"},"image":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage"},"thumbnailUrl":"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png","articleSection":["Company","Job openings"],"inLanguage":"nl-NL"},{"@type":"WebPage","@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/","url":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/","name":"Customer Success Team Lead - Officebooking - Werkt. Overal.","isPartOf":{"@id":"\/#website"},"primaryImageOfPage":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage"},"image":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage"},"thumbnailUrl":"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png","datePublished":"2021-01-18T09:53:25+00:00","dateModified":"2023-05-08T07:17:04+00:00","breadcrumb":{"@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/officebooking.com\/nl\/customer-success-teamlead\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#primaryimage","url":"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png","contentUrl":"https:\/\/officebooking.com\/wp-content\/uploads\/2021\/01\/Customer-Success-Coordinator_linkedin.png","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/officebooking.com\/nl\/customer-success-teamlead\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/officebooking.com\/nl\/"},{"@type":"ListItem","position":2,"name":"Customer Success Team Lead"}]},{"@type":"WebSite","@id":"\/#website","url":"\/","name":"Officebooking - Works for you.","description":"","publisher":{"@id":"\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"\/#organization","name":"Officebooking","url":"\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"\/#\/schema\/logo\/image\/","url":"https:\/\/officebooking.com\/wp-content\/uploads\/2020\/07\/Logo-Officebooking-RGB__witte-achtergrond-website-icon.png","contentUrl":"https:\/\/officebooking.com\/wp-content\/uploads\/2020\/07\/Logo-Officebooking-RGB__witte-achtergrond-website-icon.png","width":220,"height":54,"caption":"Officebooking"},"image":{"@id":"\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Officebooking\/","https:\/\/x.com\/officebooking","https:\/\/www.linkedin.com\/company\/officebooking-b-v-\/"]},{"@type":"Person","@id":"\/#\/schema\/person\/5a965312ad675760d8bc559ad04c4509","name":"Jantine van der Weerdt","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8edab3b735cf49cf0e210069c17c2b314ed9927df9c39e935c140b06379161e4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8edab3b735cf49cf0e210069c17c2b314ed9927df9c39e935c140b06379161e4?s=96&d=mm&r=g","caption":"Jantine van der Weerdt"}}]}},"_links":{"self":[{"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/posts\/64086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/comments?post=64086"}],"version-history":[{"count":25,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/posts\/64086\/revisions"}],"predecessor-version":[{"id":82005,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/posts\/64086\/revisions\/82005"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/media\/81194"}],"wp:attachment":[{"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/media?parent=64086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/categories?post=64086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/officebooking.com\/nl\/wp-json\/wp\/v2\/tags?post=64086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}