We’re making it easier to get the support you need. In OfficeAdmin, you’ll now find a direct link to the Officebooking self-service portal, giving you quick access to submit questions and track the status of your support requests. We’ve also introduced new forms, including hardware support, to help route requests more efficiently.
We’re also updating the Knowledge Base on our website, so you can find answers to common questions without needing to submit a request at all.
In the coming months, we’ll continue expanding the portal with Single Sign-On options and a growing specialist knowledge base packed with troubleshooting guides, onboarding documentation, and more — for now, these more in-depth articles will be available to admin users only.
For registered admin users, support emails are currently still available through the service portal. Over time, we’ll be limiting email-based support requests so we can improve triage and respond faster. Our goal is to make the self-service portal your central place for all support requests, with a smoother experience from start to finish.