How do I edit or cancel my service order?

Need to change or cancel an order you’ve already placed? This article walks you through it step by step.

Note: an order can only be edited or cancelled within the time frame approved by your organisation.

Editing an order

  1. Click Reservations in the header.
  2. Open the Orders tab.
  3. Select the order you want to edit.
  4. Click the pen icon on the right side of the screen.
  5. In the window that opens, update the details you want to change.
  6. Click Save.

Cancelling an order

  1. Click Reservations in the header.
  2. Open the Orders tab.
  3. Select the order you want to cancel.
  4. Click Cancel order.
  5. Confirm the cancellation.

Once you’ve saved your changes or cancelled your order, you’ll receive a confirmation email.

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