Are you a dynamic communicator passionate about delivering stellar product demonstrations? Do you excel at being the vital connection between a company and its customers? If you’re nodding yes, we’ve got an exciting opportunity just for you! Officebooking is on the lookout for enthusiastic individuals to join our expanding Client Delivery team. Help us onboard and support our clients, ensuring they leverage the full potential of our solutions.
About Us
At Officebooking, we’re revolutionizing workspace management with our innovative SAAS platform, enabling clients to optimize asset utilization and occupancy. From booking desks to finding colleagues, we offer a plethora of options to enhance workspace efficiency. Our commitment? To deliver unparalleled service and continuously refine our apps based on real client feedback, ensuring our solutions not only meet but exceed our clients’ expectations.
Your Role
As a Customer Success Consultant, you’ll be at the heart of our operation, guiding new clients through the onboarding process and supporting existing ones in expanding their services. Your mission is to ensure a smooth transition to our platform, from initial setup to post-rollout support. By acting as the primary point of contact, you’ll facilitate our clients’ adaptation to new workflows, respond to inquiries, and spearhead client training sessions. Your insights will directly influence the evolution of the Officebooking apps, as you collaborate with our tech team to enhance and innovate our offerings.
Who You Are
– A structured problem-solver with robust experience in client support.
– An exceptional communicator fluent in English (Dutch is a plus!).
– Technically savvy with a solid understanding of web and mobile technologies, plus tools like Confluence, Jira, Hubspot, and MS Teams.
– Curious about innovation and eager to learn continuously.
– Ideally, you hold a Bachelor’s in ICT or Business & Technology with an interest in Hospitality and Facility processes.
What’s in It for You?
Join a vibrant, fast-growing company with a global vision and a tight-knit international team. At Officebooking, your dedication is matched with flexibility and numerous opportunities for personal growth. You’ll be part of an environment that not only challenges but also supports your professional journey.
Ready to Make a Difference?
Send your CV and a cover letter to joinourteam@officebooking.net with “Vacancy Customer Success Consultant” in the subject line.
Note to Recruitment Agencies
This position is intended for individual applicants only. We do not accept submissions from agencies and will not acknowledge unsolicited applications.
Embark on a fulfilling career path with Officebooking, where your contribution shapes the future of workspace management. We can’t wait to hear from you!
