In case a user can’t check in with the mobile app or web app, the Admin or Location manager can check in the user manually via the OfficeAdmin.
- Navigate to ‘Sessions’ in the left menu.
- Within this screen, select the ‘+ New Session’ button. A pop-up will appear.
- Select the user you want to check in.
- A pop-up will appear that allows you to select a workplace or ‘asset’. Select the workplace and the time at which you want to check in the user (for example by pressing the ‘Now’ button)
- Select ‘Save’. Now the session has been created and the session will appear in the Sessions overview.
It is possible that you will receive an error message when your selected workplace is set to non-reservable in the system. In this case please choose another workplace.