Currently, making a repeating reservation is only possible from the web app and for admins from the OfficeAdmin. Once this functionality is fully developed, it will also be possible to execute it within the mobile app. Please note that the function of repeating reservations can only be used if it is activated by your organization administrator.
Rules for a repeating reservation
Making a repeating reservation is a small extra step you take when making a reservation. However, there are a few points to keep in mind when doing this:
- The end date of the series of reservations may not be more than 180 days in the future. These 180 days count from now. So, it is not possible to schedule a series starting in January 2022 and ending in March 2022, as the end date is more than 180 days in the future from now.
- The reservation date itself and the end date of the reservation series may not fall on a day when the location is closed. If you receive this error message, check the opening hours of the location via ‘Locations’ > ‘Edit’ > ‘Opening Hours’.
- It is not possible to make a reservation at a time when there is already a reservation. Therefore, it may happen that one of the reservations within your reservation series (after saving) is missing because an existing reservation has already been made.
Please note that in addition to these standard rules, specific restrictions may have been set for you at the organization or user level. For example, the maximum number of days to reserve ahead or the maximum number of reservations per week. These settings also apply when making a repeating reservation and can therefore cause conflicts.
If you are unsure about any restrictions that have been set for you or your organization, please contact your organization administrator.
Creating a repeating reservation
Creating a repeating reservation is an extra step you take when making a regular reservation. For specific instructions, you can read our article on making a reservation in the web app.
- Select your location.
- Find the workspace/room/zone you want to reserve.
- Choose the date and time of your reservation.
- To make the reservation repeat, select the ‘Repeating reservation’ toggle at the bottom of the reservation pop-up.
- A window will appear where you can indicate whether you want the reservation to repeat daily or weekly. For the ‘Weekly’ option, select the days on which you want the reservation to repeat (taking note of the location’s opening hours).
- Then, choose an end date for the entire reservation series.
- Select the ‘Next’ button to review the details of your reservation.
- Finally, select the ‘Save’ button to save your repeating reservation.
Confirmation email received
After creating the repeating reservation, you will receive two confirmation emails: one email with the “main reservation” and a second email with all subsequent reservations. If there is an issue with the series or an individual reservation within the series, it will be shown in this confirmation email.
Changing or cancelling repeating reservations
At this time, it is not possible to change or cancel the entire reservation series at once. Therefore, you will need to change or cancel reservations one by one. Be aware of this and do not reserve too far in advance.
Read here how to change a made reservation.
Read here how to cancel a made reservation.
Issues with making the reservation
If you are unable to create or change this repeating reservation, please contact the Officebooking contact person within your organization.